Our Internal Knowledge Co-Pilot empowers your bank employees by delivering instant answers in a conversational support environment with 99%+ accuracy. The solution provides expandable, tailored responses, indicates answer confidence scores, and links supporting documents for reassurance. Expedite colleague training while reducing the need for senior FTEs. Experience information delivery that’s intelligent, user-friendly, and always available – helping your team work smarter, every day.
Eliminated
need to double call center FTEs while achieving required KPIs
Decreased
share of lost calls
Lower
training time for new CC employees